When Love Meets the Machine

Day eight of what was supposed to be a three-day stay.

That sentence alone tells you everything about the state of modern healthcare.

As the disease progresses, it creates complications. Those complications summon specialists—each skilled, each confident, each siloed. They gather to form what they call a “care team,” but to the family it feels more like a committee meeting in slow motion.

Every decision takes time.

Every delay steals time.

Consensus becomes a currency that the patient can no longer afford to spend.

To them, this is process.

To us, it is life slipping away.

I find myself fighting thoughts I wish I didn’t have—the kind that whisper that the longer they keep her, the more they bill. That every new consult means another code, another line item, another form. I hate thinking that way. But when you’ve seen the system from the inside, you know how profit hides behind protocol.

Now, her body bears the evidence of the wait—bedsores, failed IVs, and pain so sharp it carves through every ounce of composure. Even the specialists with ultrasound guidance can’t find a vein. The solution: another procedure, another trip to the OR for a Hickman line. More anesthesia. More risk. More time.

And through it all, one question hangs in the air like a prayer caught in the static of bureaucracy: Can she just come home?

But to come home requires insurance approval, a signature in a portal, a code entered correctly. Somewhere between the nurse’s station and the insurance carrier, humanity gets lost. They don’t see her tears or hear her moans—they see a “case.” A “chart.” A “treatment plan.” While we watch the clock, waiting for Dilaudid that’s overdue and for someone—anyone—to notice that time is the one thing she doesn’t have.

This is what it feels like when love collides with a machine.

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About LOUJSWZ Inc.

Over 30 Years Experience in Leadership and Management across multiple businesses and markets. Expertise in Healthcare Administration, Sales, Solution Design, Pre-Sales Consulting, Proposal Writing, Capture Management, Funnel, Business Development, Federal Government and the Military MS, CPHIMS, FHIMSS. PMP, LSS GB

Posted on October 7, 2025, in Caregving, and tagged , , , , . Bookmark the permalink. Leave a comment.

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